Empathy, Focus, Impute

Written by Thomas Schranz, CEO and Product at Blossom

Mike Markkula (angel investor of Apple) once wrote down three simple principles and called them ‘The Apple Marketing Philosophy’:

Empathy

We will truly understand their needs better than any other company.

Focus

In order to do a good job of those things that we decide to do, we must eliminate all of the unimportant opportunities.

Impute

People DO judge a book by its cover. We may have the best product, the highest quality, the most useful software etc.; if we present them in a slipshod manner, they will be perceived as slipshod; if we present them in a creative, professional manner, we will impute the desired qualities.

Mike Markkula January 3, 1977